Support
Something broken, a trail that's wrong, or content you want to flag — this is the fastest way to reach us.
Contact us
Bugs, wrong trail info, account issues, or anything else — email us and we'll get back to you.
support@bendmtb.comYou can also reach us from inside the app: Info → Contact us.
Common questions
How do I report a trail condition?
Open the Report tab, pick your trail, and choose a condition — riding well, closed, deadfall, sandy/loose, and so on. Takes about ten seconds.
How do I report or block someone's content?
Tap any report or event, then use the Report or Block button. Reported content is reviewed and removed if it breaks our guidelines; content flagged by more than one rider is hidden automatically. Blocking hides everything that rider posts, everywhere in the app.
How do I delete my account and data?
In the app: Info → Data & Privacy → Delete Account & Data. This permanently removes your reports, profile, and account — it can't be undone.
A trail's route, name, or difficulty looks wrong.
Email us the trail name and what's off, or use the "Wrong name, route, or difficulty?" link on that trail's detail screen in the app.
Where's your privacy policy?
Right here: bendmtb.com/privacy